Clara Hansen is Vice President & Chief of Staff – Corporate Planning & Initiatives. She also heads up the Office of the CEO. Ms.
Hansen first joined Affinity in April 2013 as Director, Strategy, Business and
Product Development, focusing mainly on the implementation of a newly developed
shared savings program and the oversight of external vendors. With a general
management focus and expertise in project management and execution, Ms. Hansen
brings more than 20 years of experience in the financial services and insurance
industries, including six years in a consulting and business development
capacity at Mercer (then William M. Mercer) and Aon Consulting.
recently, she served as Chief of Staff to the CEO of the insurer, Old Mutual
Bermuda Ltd, where she played a key role in rebranding the business and led
enterprise-wide operational, IT and process improvement efforts, including the
design and launch of a new customer service center and the implementation of a
new operations model and system. Prior to Old Mutual, Ms. Hansen was Vice
President & Chief of Staff at MasterCard Advisors, where she developed
processes and controls to support strategic market expansion initiatives. Before
MasterCard, Ms. Hansen spent 10 years at TIAA-CREF, where in her last role as
Director of Strategy, she developed partnerships with third parties in the life
Ms. Hansen received a B.A. degree in Biology from
Barnard College. She also completed continuing education coursework in business
and marketing at Columbia Business School and Harvard Business School's
Executive Education Program on Scorecards and Strategy.