Affinity Health Plan

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  • Affinity Qualified Health Plan Payment Instructions

    Now that you have confirmed your AffinityAccess Qualified Health Plan selection, you can begin submitting your payments to us in the following ways:

    Online

    For 2017 AffinityAccess plans, you can make your monthly payment by check, credit or debit Visa, MasterCard, or Discover, 24 hours a day, 7 days a week by clicking here.

    Other Methods of Payments

    By phone:
    Pay with your credit/debit card or eCheck (a payment you make directly from your bank account). Call our customer service department at 888.543.6973, Monday through Friday, 8:00 am - 6:00 pm EST. You can also access our Automated Payment Line at the same number 24 hours a day, 7 days a week.

    By mail:
    Send a check or money order to:
    Affinity Health Plan Inc.
    P.O. Box 417993
    Boston, MA 02241-7993
    Please include your member ID number in the memo area of your check.

    Maintaining Coverage

    When you first enroll in your plan, there is a 10-day grace period for your first payment. This means that you will have until the 10th day of the month your coverage begins to make your first payment. If your first payment is not received within 10 days, your plan may be cancelled. For all other months your payment is due by the 1st of every month.

    Enrollment in an AffinityAccess plan is not effective until Affinity receives your first premium payment and sends a confirmation to the state. The date when both actions are complete will be considered your "Coverage Effective Date."

    If you fail to make your monthly premium payments during the plan year, your coverage may be terminated retroactively to the last date to which a payment applies.