ATTENTION: Wishing you and your family a happy and healthy Thanksgiving! In celebration of the holiday, Affinity Health Plan offices and customer service hotlines will operate on Thanksgiving holiday hours.
  • The Journey to Your Best Health Starts Now and Affinity is Here to Support You!

  • Be Rewarded For Receiving the Care You Need

    Affinity Health Plan is committed to helping you and your family live a healthy life! Through our Member Rewards Program, Affinity members are eligible to receive gift cards based on the type of screening/service they receive from a qualified physician. Screenings can identify certain risk factors for diseases, and regular doctor visits help monitor your current health.

    The road to better health and rewards is simple:

    • Step 1
      Review the Qualified Health Plans Member Rewards Chart to learn about the screenings/services included in the Member Rewards Program.
    • Step 2
      Call your primary care physician at the number listed on your Affinity identification card, and make an appointment for one or more of these screenings and services now.
    • Step 3
      Print the Member Rewards Program Tracking Form for Qualified Health Plans and bring it with you to your doctor’s visit.
    • Step 4
      At the end of your visit, ask your doctor to date and sign your Member Rewards Program Tracking Form and send the completed form to Affinity.
    • Step 5
      Receive your gift card and spend what you’ve earned!

    If you have any questions about Affinity’s Member Rewards Program, please email Affinity’s Quality Management Department at Rewards@affinityplan.org or call 718.794.7764.


  • Program Guidelines

    Eligibility
    The Member Rewards Program is available to all Affinity Members whose membership is active at the time services are provided. For a list of medical services, age limits and care that qualify, select a link below:

    Member Rewards Program Tracking Forms
    All information on the Member Rewards Program Tracking Form, including your doctor’s signature, must be completed in order to receive a gift card. A scanned copy of your completed form may be emailed to Affinity’s Quality Management Department at Rewards@affinityplan.org. You can also fax your form to 718.794.7821 or mail it to Affinity Health Plan, Attention: QM Department, 1776 Eastchester Road, Bronx, NY 10461.

    Gift Cards
    Gift cards may only be used by Affinity Health Plan members and cannot be converted to cash or used to purchase alcoholic beverages or cigarettes. An annual limit of $125 applies to Essential Plan, Qualified Health Plan, Child Health Plus (CHP), Medicaid and Enriched Health Members. Gift cards will be mailed out within four weeks after Affinity receives your completed Member Rewards Program Tracking Form. If you do not receive your gift card, please email Affinity’s Quality Management Department at Rewards@affinityplan.org or call them at 718.794.7764. Affinity will send a one-time replacement gift card once we have confirmed that the original card was not used.

    Medicare Members
    According to the Centers for Medicare & Medicaid Services (CMS), Affinity must send you your gift card no later than 12/31/17. Please send in your completed Rewards Tracking Form by 11/30/17 so that we can process your reward request. If you have any questions, please call our Customer Service at 877.234.4499 (TTY: 711), Monday through Friday, from 8:00 AM to 8:00 PM.

    Please Note
    Affinity’s Member Rewards Program may be discontinued at any time. If you have any questions, please call Affinity's Quality Management Department at 718.794.7764, Monday through Friday, from 8:30 AM to 5:00 PM.