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To view claims status, follow these steps: 1. Hover over the Claims tab. 2. Click on the Claim Search pull-down option.
3. Enter in the appropriate search criteria on the Claim Status Inquiry (Affinity Member ID is a required field.)
4. The Claim Summary screen displays the search results. Click on the claim number link to view a specific claim.
5. Review the Claim Detail screen.
6. This page displays all of the high-level information about a claim including overall claim status, provider information, and billing information. 7. To print this detail page, click on the printer friendly format link. View printable version of the guide.
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Privacy Policy :: H5991_WEB01 10/02/06 |
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