ATTENTION: Our main office will be closed Monday, January 18 to commemorate the MLK, Jr. holiday. We will reopen Tuesday, 1/19. All of our CSCs remain closed due to COVID-19; visit to speak live with one of our representatives or call us at 866.247.5678.
  • Make A Payment

  • Maintaining Coverage

    If you are enrolled in a subsidized plan, you have a 10-day grace period to make your first payment. This means that you will have until the 10th day of the month your coverage begins to make your first payment. If your first payment is not received by the 10th, your plan may be cancelled.

  • Monthly Premium Payment Instructions

    You can make your regular monthly payments with your check, credit or debit Visa, MasterCard, or Discover card 24 hours a day, 7 days a week on our Member Portal, by mail, or by phone.

    By Mail
    Send a check or money order to:
    Affinity Health Plan
    Church Street Station
    P.O. Box 6499
    New York, NY 10277-3647
    Please include your member ID number in the memo area of your check.

    By Phone
    Pay with your credit/debit card or eCheck (a payment you make directly from your bank account). Call our customer service department at 866.867.0697 (English), 866.867.0698 (Spanish), or 711 (TTY), Monday through Friday, 8:30 am - 6:00 pm ET. You can also access our Automated Payment Line at the same number 24 hours a day, 7 days a week.

  • CHPLogoTo learn more about applying for health insurance, including Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans through NY State of Health, The Official Health Plan Marketplace, visit or call 855.355.5777.