Call, write, fax or follow the Web links to get answers:
Operations
Grievance and Appeals (GA), including expedition
Phone:
Fax: 718.536.3358
Pre-authorization
Phone: 888.543.9074
Monday - Friday, 8:00 A.M. – 6:00 P.M. (ET)
Medical Services
Medical Emergency
Phone: 911
Hospitalizations
Phone: 888.543.9074
Beacon Health Options (Mental Health program)
Phone: 888.438.1914
www.beaconhealthoptions.com
Dental
Phone: 866.731.8004
dentaquest.com
Superior Vision
Phone: 866.810.3312
superiorvision.com
CVS Caremark Pharmacy
Phone: 855.465.0031
caremark.com
- Authorization: 877.432.6793
- Appeals: 888.543.9069
Laboratory Services
BioReference Laboratories
Phone: 800.229.5227
- GeneDX: 888.729.1206
- GenPath Women’s Health: 800.633.4522
- GenPath Oncology: 800.627.1479
Empire City Laboratories, Inc.
Phone: 718.788.3840
LabCorp
Phone: 888.522.2677
- Integrated Oncology: 800.710.1800
- Dianon Systems, Inc.: 800.328.2666
- Integrated Genetics: 800.848.4436
- Litholink Corporation: 800.338.4333
- MedTox Laboratories, Inc.: 800.832.3244
- Monogram Biosciences, Inc.: 800.777.0177
Lenco Diagnostic Lab
Phone: 855.870.0097
Spectra (including Shiel Medical Lab)
Phone: 800.553.0873
Sunrise Medical Laboratories
Phone: 800.782.0282
Xeron Clinical Laboratories
Phone: 718.762.3310
Quest Diagnostics, Inc.
Phone: 866.697.8378