ATTENTION: ATTENTION: The Community Service Centers (CSCs) in Jamaica, Queens and Flatbush, Brooklyn are now welcoming in-person visits; Brownsville and Sunset Park in Brooklyn will reopen soon. Check which CSCs are opening and which will remain closed. To speak with a representative live via Zoom, visit AffinityPlan.org/Live or call 866.247.5678.
  • Plan Details

  • Do you want to apply for Medicaid through Affinity?

    If you want to apply, please submit your contact information below and one of our representatives will call you to answer your questions and help you get started. Information is required where you see a red asterisk.

  •  * Full Name:  
     * Zip Code:  
     * Home / Cell Phone:  
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  • The Medicaid Managed Care program offered through Affinity ranks among the largest in the New York metropolitan area. Individuals earning $17,609 a year or less for a family of four with an income of $36,156 or less may be eligible for free health insurance. Visit the NY State Department of Health (NYSDOH) website for more details. You also can find out whether you qualify for Medicaid with our eligibility calculator or by calling us at 866.241.3404. With Affinity, you get:

    • Your own doctor who will give you basic care, checkups and treat you when you are sick
    • Dental and eye care
    • Lab tests and x-rays
    • Hospital care
    • Alcohol and substance use services
    • Home health visits
    • ER visits
    • Maternity care
    • Family planning services
    • Great customer service
    • And much more!

    Who could qualify for Medicaid through Affinity?

    People who:

    • Can sign up for Medicaid in either the TANF, Transitional Medical Assistance, or SSI programs
    • Live in New York City or in Nassau, Orange, Rockland, Suffolk or Westchester counties
    • Are not on Medicare
    • Are not living in a nursing home, a mental health facility, or a residential treatment center for children and youth
    • Are not in a long-term home health care program or in a child care facility
    • Are not in a hospice program at the time of enrollment
  • Need health insurance or know someone who does? Find out if you qualify via a live Zoom session.

    Click here to start a Zoom meeting with an Affinity representative who can tell you if you qualify for free or low-cost health coverage.

    Virtual office hours are Monday to Friday, from 9:00 a.m. to 5:30 p.m. Once connected, you may experience a short wait depending on the number of people ahead of you.

    If you don’t have the Zoom app, visit Zoom.us to download it now. Or you can join without downloading the app by clicking on “Join from your browser” to immediately enter the virtual “waiting room”. 

    To apply for coverage over the phone, or if you are an existing member looking to renew your coverage, call 866.694.9815 (TTY 711). You may also call the NY State of Health at 855.355.5777 or visit www.nystateofhealth.ny.gov.

    For any other questions, call our Customer Service line at 866.247.5678 (TTY 711) Monday to Friday, from 8:30 a.m. to 6:00 p.m. Calls may be monitored for quality assurance.

  • How much does the program cost?

    In general, Medicaid coverage is provided at no cost to the member. However, some services, such as pharmacy, may have a small copayment. A member cannot be denied care or services because of their inability to pay a copayment. A provider has the right to ask for the copayment at each visit and can choose to bill members for any unpaid copayments. Visit the SDOH website to learn more about copayments and copayment exemptions.

    The NYSDOH income limits chart below shows the level at which you may qualify for Medicaid. The limit varies depending on the size of your family. Use the eligibility calculator to check if your income falls within the limits for Medicaid. 2021 Medicaid Income Chart


  • Medicaid LogoTo learn more about applying for health insurance, including Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans through NY State of Health, The Official Health Plan Marketplace, visit nystateofhealth.ny.gov or call 855.355.5777.