Click here to start a Zoom meeting with an Affinity representative who can tell you if you qualify for free or low-cost health coverage.
Virtual office hours are Monday to Friday, from 9:00 a.m. to 5:30 p.m. Once connected, you may experience a short wait depending on the number of people ahead of you.
If you don’t have the Zoom app, visit Zoom.us to download it now. Or you can join without downloading the app by clicking on “Join from your browser” to immediately enter the virtual “waiting room”.
To apply for coverage over the phone, or if you are an existing member looking to renew your coverage, call 866.694.9815 (TTY 711). You may also call the NY State of Health at 855.355.5777 or visit www.nystateofhealth.ny.gov.
For any other questions, call our Customer Service line at 866.247.5678 (TTY 711) Monday to Friday, from 8:30 a.m. to 6:00 p.m. Calls may be monitored for quality assurance.