ATTENTION: AFFINITY COMMUNITY SERVICE CENTERS REOPEN! The Community Service Center (CSC) in Jamaica, Queens will reopen on Tuesday, Sept 29th. Other select CSCs will reopen soon. Learn more.

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    • Welcome

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      Welcome to your Member Portal. Make yourself at home while you explore all of the options available to you. One of our newest tools is Affinity Health On Demand!, an online video education center with a collection of short informational videos on your plan benefits, how to access services on your own (e.g., printing your temporary ID, paying a bill, etc.) and important health topics. Create an account and receive health and member services related videos based on your personal profile.

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      Member Rewards Program
      Affinity wants to encourage the overall health of our members and increase the quality of care in order to improve health outcomes. To this end, Affinity Health Plan has launched a new Member Rewards Program that offers two different incentives:
      HRA: Members will receive a $25 gift card after completing a Health Risk Assessment (HRA) Survey within 60 days of becoming a member. The survey results lets Affinity assess members’ specialty care needs.
      PCP Visit & Survey: Because providers play a pivotal role in managing the health of our members, Affinity offers an additional $50 gift card after members complete an annual PCP visit and submit a completed survey within 30 days of the visit.
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    • Affinity Begins Reopening of Community Service Centers

      Affinity Begins Reopening of Community Service Centers

      We are excited to announce that our Community Service Centers (CSCs) will begin reopening to the general public over the next few weeks. Because your health and safety are of primary importance, we have taken every precaution to ensure that you can safely visit us. Masks will be required and social distancing rules will apply.

      Operating hours are now Monday to Friday, 9 a.m. to 5 p.m.

      Following is the schedule for the first round of CSC reopenings*:

      • Tuesday, August 18th – 757B Suffolk Avenue, Brentwood, NY 11717
      • Tuesday, September 1st – 305 East Fordham Road, Bronx, NY 10458
      • Tuesday, September 15th – 10 Palisade Avenue, Yonkers, NY 10701
      • Tuesday, September 29th – 90-34 161st Street, Jamaica, NY 11432

      *Dates subject to change

      If you prefer to speak to an Affinity rep from your home, connect with us live online via Zoom at AffinityPlan.org/live. To enroll by phone call 866.694.9815 (TTY 711).